What if you woke up one morning and the Pinterest Account you have had since the existence of Pinterest had just disappeared? Was my Pinterest Account Suspended & How do I recover my Pinterest Account? Well, I can tell you exactly what to do because it happened to me and this is how I recovered when my Pinterest Account disappeared.
To this day I am still not entirely sure what happened or what exactly caused my Pinterest Account to disappear. All I was told was sometimes good accounts get caught in the mix. Not exactly certain what that means but I am extremely grateful that my account was restored! However, all of my data was wiped out!
So what do you do when something like this happens?
#1 – Don’t wait for Pinterest To Fix The Issue – I knew issues like this could take some time to fix, Let’s face it, people, this is the internet and glitches happen all of the time! There really isn’t a whole lot you can do about it but you can try and safeguard some of your hard work. As soon as I had emailed Pinterest Support to notify them of the issue, I created another account for My Business. I started by creating Boards I already knew were popular from my old account and added some new ones that I wanted to test as well. I then started creating pins and pinning content I knew to be popular.
So was my Pinterest Account Suspended? Why Did My Pinterest Account disappear?
I knew right away that there was some sort of glitch because everything I did was resulting in an error and when I would submit a ticket, I would never receive a response. After several tickets and emails, I finally received a notification that my account was suspended for spam and that the decision was final. Excuse me?WTF?Being the persistent person that I am ( I really don’t give up easily) I sent off several more emails inquiring as to why this happened. I knew I was not spamming, I was an established account with almost a million monthly views! And I TRULY wanted to know why this had even happened so that I could try and prevent it from happening again and save some other’s some grief along the way! All I can say is glitches happen … just move on BUT Don’t give up! Had I not persisted my account would not have been restored. And the reason I wanted it restored was because I wanted the stats on my viral pins! You can see several of them here on one of my boards and I also had many that reached 2k and 3k repins!
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#2 Once Your Account is Restored – Back up your content! – I know I will be prepared should my Pinterest Account disappear again! ( And I now get to do some additional testing and use myself as a case study while I build several accounts because I have the knowledge to do so! I bet you are wondering where I acquired all of this knowledge? To be honest I have picked up bits and pieces here and there but have gotten the most value from Marketing Solved and The Inner Circle! Once you figure out this whole marketing thing, it is really quite easy to duplicate! I applied the same strategies and was able to grow the Pinterest account for Lipsticks & Lavender to almost 200k in less than a month!
It really doesn’t matter what niche you are in there are proven strategies to get your product or service in front of a targeted audience. I’m curious , do you know who your ideal target audience is?
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My account disappeared too! I got an email that I was spamming and that my account got suspended. I made them check again. I hope my account gets restorede cuz my designing business was really soaring…
Very helpful information, I hope this will never happen to me! Bookmarked this, Jennifer!
I am one of the thousands,millions who enjoy the site for pleasure not for business.
My site vanished 2 / 3 weeks ago and just want it back.
Any advice ? Joan Borrill@ yahoo.co.uk
Hi Joan, I am not sure about Personal accounts , I would email Pinterest support and inquire.
Hi Jennifer,
I just read your post about your Pinterest account being suspended, and you mentioned that you created another account for your business while waiting for your account to be reactivated. My question is do you need to claim/link your website with your new Pinterest account? If you start to pin posts that takes you to your website, will Pinterest pick up on that? And how did that affect your scheduled posts on Tailwind?
Sorry, I have so many questions right now. It’s very overwhelming. I have been emailing Pinterest but I still haven’t got a real person respond to me.
Thanks in advance!
Corinne
Hi Corrine, have you emailed creators-support@pinterest.com ? This is the email I use and have typically gotten a fairly quick response. If you create a back up account , you will not be able to claim your website because the other account already has it claimed. However, by creating a back up account, you can essentially catalogue your existing content , ( I was still able to pin from the main account ) or at the very least re pin some of your content and still have traffic running to your links. If you have any other questions , I will do my best to answer them here but do live training in my group for my students.
Hey Jennifer, thank you so much for this. I just logged in today and my business account was gone. I’m in such a panic I don’t know what to do. I’ve put in so much work 🙁
Make sure to email creators-support@pinterest.com and as long as you have not broken any of the guidelines, your account should be re-instated 🙂